Accessibility in York

York is a city with a rich history, and many York businesses strive to make the city as inclusive as possible. You can use the accessibility filter above to find businesses that meet your specific needs, such as quiet hours and accessible toilets, making it easier to plan your visit with confidence. Events and festivals take place throughout the year, and Visit York is committed to making sure everyone can take part.

To help you plan your visit, explore our itineraries for an accessible day out - from family fun in the countryside to exploring the city centre. Explore our maps and guides below, including travel information, and any other useful information to help you plan your visit to York.

If you are a Visit York Member and want your businesses included in the accessibility filter, find out more here ▸

Despite the historical nature of the city, many of York’s buildings and services are accessible. York has a range of services available for those in need of extra support during their time in the city as well as an excellent range of hotels, B&Bs and self catering options to accommodate guests with access and equipment needs.

Services available in the city of York:

Autism Inclusive Trained Visitor Information Centre
Some members of the Visit York team are Autism Inclusive trained, ensuring that they are aware of people’s sensory differences. The Visitor Information Centre staff can provide quiet areas, indicate busiest times and make every effort to provide clear directions and indicate exits clearly. Please contact 01904 909487 or email info@visityork.org to speak to our Autism Champion.

Cinema
'Your Local Cinema' detail accessible cinema screenings for people with hearing and sight loss. All three cinemas in York screen regular films with subtitles for those with sensory losses.
www.yourlocalcinema.com/york

Access Able Guides
Access Able provides accessibility information for over 850 venues in York. This includes accessibility information for places such as cinemas, restaurants, hotels, attractions, shopping centres, libraries and many more.
https://www.accessable.co.uk/o...

Euan's Guide
Euan’s Guide provides travel information for people with mobility problems.
www.euansguide.com

Max Cards
Max Cards provide discounts for families of SEND, offering a more financially accessible day out for families of cared for and looked after children.
https://mymaxcard.co.uk/

Public Toilets
York’s public toilets have facilities for disabled people. If the facilities are unattended you will need a RADAR key to access them, which can be obtained from the Visit York Information Centre. All disabled facilities are locked between 8pm and 8am. Keys cost £3.50 and you can get one if you show proof of disability, such as a blue badge or a letter from your doctor. Please find the list of accessible toilets in York here.

In addition, over 60 businesses in York have agreed to provide a seat or access to their facilities or both without needing to be a paying customer. This initiative is called Take a Seat.

Shopmobility
Shopmobility is a registered charity that provides electric scooters, wheelchairs and manual wheelchairs for hire to enable people to enjoy the shops and attractions in the city of York.
01904 679222
info@shopmobilityyork.org.uk
www.shopmobilityyork.org.uk

York Wheels
York Wheels is a voluntary service for people who have trouble using public transport, available to people who live within the City of York Council area. Volunteer drivers, using their own cars, provide a service for a small charge. There are also two minibuses small groups can hire.
01904 630080
www.yorkwheels.org.uk

Other Useful Links
Shopping for People with Specific Needs | Live Well York
City Centre Disabled Access – City of York Council

We believe in access to information for all. This Accessibility Statement provides an overview of the accessibility features we have implemented on visityork.org.

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